EXCHANGE AND RETURN
Castle and Retail accepts exchanges and return on all items provided process of return/exchange begins within 24hrs of receipt of item(s).
In the case of an exchange, the additional delivery cost of exchanging an item or item(s) as the case may be is bore by the buyer.
In the case of a return, the full cost of outfit(s) will be refunded less the delivery/pickup fee providing outfit(s) are in same condition as of delivery.
NB: Items purchased on sale do not apply.